Beginning the week of April 26th, you can now receive text notifications to keep you updated in real time regarding your weekly Seasonal Roots delivery.
On weeks you place an order, you’ll receive three delivery update texts:
Text 1: “Track your Order from Seasonal Roots”
This text is sent the day before your delivery and includes a link that allows you to conveniently track your order on delivery day.
Text 2: “On the Way”
On delivery day, this text will let you know when your address is the next stop in your Market Manager’s route.
Text 3: “Review Your Order”
This text will confirm that your order is on your doorstep or in your cooler and ready to bring in and enjoy. You’ll also receive the opportunity to provide feedback on your experience.
We hope that these updates help make your weekly Seasonal Roots delivery experience even better!
Please note, the CIGO text notifications you will receive are automatically sent from an unmonitored account. As such, please do not reply directly to the text as it will not be received. Instead, email your Market Manager directly, or our team at email@example.com and we would be happy to assist.
Don’t want to receive the texts? No problem! You can opt out by following these steps:
1. Log in to your Seasonal Roots account.
2. Hover over the purple gear icon in the top right hand corner of the page, and click on “Account”.
3. Scroll down to the bottom of the page, and uncheck the box next to “Send me texts with updates about my Seasonal Roots order”.
4. Click the green box that says “Save Changes”.
Note: You can always update your account settings if you do want to receive text notifications.